Deposits are required to secure your appointment time. It will minimally cover our studio & staff in the event we can not service you during the time you booked.

Deposits will be forfeited if:

• You are over 5 minutes late to or do not show up to your appointment

• You cancel your appointment within 12 hours of the beginning of your appointment

• You do not have all necessary identification at the beginning of your appointment. Identification requirements are listed at www.foxandfernpiercing.com/id-age-requirements

• You book a piercing appointment while pregnant, nursing, taking acutane or blood thinners, or come to your appointment with numbing cream on the piercing site.

• You book an appointment incorrectly

• You book an appointment for multiple piercings but decide to get only one piercing

Deposits will be fully refunded or credited in the event that your anatomy does not support the piercing you book for or if your piercing is not ready for a downsize.

Deposits that are credited to your account can not be used to book additional appointments. Credit can only be used in store.

Do not book multiple appointments for yourself if you'd like multiple services.

Inserts, removals, consults, and downsizes can be added to any piercing appointment.

Choose "multiple piercings" if you would like to get more than one type of piercing. If you would like to get multiples of the same piercing, you can book for that piercing and add a note indicating how many you would like to get.

If you are booking for someone else, please book under their name.

Please read the description of the appointment you’re booking for. Each appointment has a specific amount of time delegated for the service requested.

Your appointment will allow time for the service, jewelry selection, aftercare, and addressing questions or concerns you may have. You do not need to book additional time for this.

Be sure to read all policies you are agreeing to. Policies are strict and there will be no exceptions.

Proper ID is required in person for every appointment, every time. If proper identification is not present at the start of your appointment, your appointment will be cancelled and your deposit will be forfeited.

Minors MUST be accompanied by a parent or guardian for the entirety of the appointment.

Please review our ID requirements at:

https://www.foxandfernpiercing.com/id-age-requirements.

All rescheduling and cancellations must be done using your confirmation email.

If you cancel or reschedule at least 12 hours before your appointment, you will be refunded your deposit amount minus a $5 processing fee.

If you are cancelling within 12 hours of your appointment - please text, call, or email us. Your deposit will not be refunded within 12 hours of your appointment.

We will not pierce with or insert any jewelry that is not from a reputable jewelry manufacturer.

If you have jewelry from Fox & Fern or Gold Fox Piercing and you would like to get pierced with it, you must drop it off 12hrs before your appointment for reprocessing.

There is a $10 reprocessing fee.

Please plan for delays while traveling.

If you arrive more than 5 minutes late, your appointment can/will be cancelled and your deposit will be forfeited.

Please do not bring more than one guest to your piercing appointment. We can not accommodate multiple guests in our lobby. Additional guests may be asked to wait in their vehicle.