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When purchasing jewelry from Fox & Fern you can have a piercer assist you with installing it or you can take the jewelry to go. We always recommend having the jewelry installed to get the most accurate fit.
All body jewelry is final sale. Sizing is not guaranteed unless jewelry has been installed by a piercer at the time of the sale.
If we installed jewelry for you or pierced you and you’re having an issue with the style or fit of your jewelry, please contact us immediately.
We do not issue refunds or replace any jewelry that has been lost.
REPAIRS
All jewelry at Fox & Fern comes with a lifetime warranty against manufacturer defect. Please bring your jewelry in for complimentary repair/replacement if:
the thread or pin has snapped off or broken at solder points and does not appear to be damaged by user
gems are discolored, cracked or have fallen out of the setting and do not appear to be damaged by user
any components of the jewelry break at solder points and do not appear to be damaged by user
threading or pins on jewelry is not properly functioning and do not appear to be damaged by user
We can repair or modify jewelry that has been damaged by the user for a fee determined by the jewelry company at time of repair. These repairs/modifications can include:
items that are cut, scratched or marred from tools by user
seam rings and hinge rings that are distorted or scratched
gemstones that have popped out when item is visually crushed, cut, or marred
dirty gemstones/designs that do not come clean after soaking or ultrasonic cleaning
Seam ring or hinge ring size adjustments when sizing was approved by user at time of ordering
If you have any addtional questions or concerns please call, text, or email us.
We carry products from companies that specialize in high quality body jewelry that is meant to be worn for a lifetime. The materials we use include titanium, niobium, 14k & 18k gold and platinum. We have a large selection in store, but can custom order any design to fit your specifications. We encourage you to visit the websites of our manufacturers listed below!
Visit our Online Store
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JEWELRY STYLES & COMPANIES
*Most jewelry styles are shown in 14k gold. Titanium and niobium options are available for most jewelry styles, but can differ visually. All pricing will vary based on the material, gemstone, size, style etc. For additional information & pricing please contact us at foxandfernpiercing@gmail.com.